Last updated: 20th March 2025

Welcome to Wandering with Words! These Terms & Conditions outline the rules and regulations for using our website www.wanderingwithwords.co.uk, purchasing second-hand books, and participating in our virtual book club sessions.

By accessing this website or making a purchase, you accept these terms in full. If you do not agree with any part of these terms, please do not use our services.

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1. About Us

Wandering with Words is a UK-based business offering a book subscription service, one-off book purchases, and virtual book club events. Our focus is on reusing great-condition second-hand books to promote sustainability.

📍 Business Address: wanderingwithwordsuk@gmail.com

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2. Purchasing Second-Hand Books

• All books sold on our website are pre-loved and may show signs of wear, such as creased spines or slightly worn pages.

• We ensure that all books are in good, readable condition and free from excessive damage.

• Due to the nature of second-hand books, we cannot guarantee specific editions, cover designs, or publication dates unless explicitly stated.

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Returns & Refunds

• As per UK consumer rights for second-hand goods, we do not offer refunds or exchanges unless an item is faulty, misdescribed, or significantly damaged beyond normal second-hand wear.

• If your book arrives in an unacceptable condition, please contact us within 7 days of receipt at [Insert Contact Email] with a photo of the issue.

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3. Subscription Service

By subscribing to one of our monthly book plans:
📌 You agree to monthly billing unless you cancel your subscription before the next billing cycle.
📌 Subscription books are pre-selected and non-exchangeable.
📌 We reserve the right to change book selections based on stock availability.

You may cancel your subscription at any time via your account settings or by contacting us.

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4. Virtual Book Clubs (Zoom Events)

By joining our virtual book clubs, you agree to:
📌 Respectful participation – No harassment, discrimination, or offensive behaviour will be tolerated.
📌 Confidentiality – Discussions are private, and sharing or recording sessions without permission is prohibited.
📌 Technical responsibility – We are not liable for internet issues preventing access to a session.

We reserve the right to remove participants from book club events if they violate these guidelines.

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5. Pricing & Payment

• All prices are in GBP (£) and include VAT where applicable.

• Payments are processed securely via third-party providers (e.g., Stripe, PayPal). We do not store payment details.

• If an order cannot be fulfilled due to stock issues, you will receive a full refund or the option to select an alternative book.

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6. Shipping & Delivery

📦 Orders are dispatched within 3-5 working days via Royal Mail or an equivalent courier.
📦 Standard delivery within the UK typically takes 2-5 working days after dispatch.
📦 We are not responsible for delivery delays caused by postal services or incorrect shipping addresses provided by the customer.

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7. Website Use & Intellectual Property

• All content on this website (text, images, branding) is the property of Wandering with Words. You may not reproduce or distribute it without permission.

• We aim to keep all information up to date but do not guarantee the accuracy of content at all times.

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8. Limitation of Liability

• Wandering with Words is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

• We do not take responsibility for how books are used once purchased.

• Participation in virtual book clubs is at your own risk.

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9. Amendments & Contact

We reserve the right to update these Terms & Conditions as needed. Any changes will be posted on this page with an updated “Last Updated” date.

For any questions or concerns, please contact us at:
📧 Email: wanderingwithwordsuk@gmail.com

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