Privacy Policy

Last updated: 20th March 2025

Welcome to Wandering with Words! We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit our website www.wanderingwithwords.co.uk (the "Website").

1. Who We Are

Wandering with Words ("we," "us," or "our") is a book subscription and community-based business based in the UK. If you have any questions about this policy, you can contact us at:

📧 Email: wanderingwithwordsuk@gmail.com

2. What Information We Collect

We may collect and process the following data:

a) Information You Provide to Us

When you subscribe to our book service, purchase products, or join our book club, we collect:
- Name
- Email address
- Postal address
- Payment details (processed securely by third-party payment providers)
When you contact us via email or forms, we collect your contact details and any message content.

b) Information We Collect Automatically

When you visit our Website, we may collect:
- IP address, browser type, and device details
- Website usage data (via cookies—see Section 6)

3. How We Use Your Information

We use your personal data to:
✅ Process orders and deliver your subscription books.
✅ Provide customer support and respond to inquiries.
✅ Send email updates, including book club information and promotional offers (you can unsubscribe at any time).
✅ Improve our Website by analysing usage trends.
✅ Ensure legal and security compliance (fraud prevention, account verification).

4. How We Share Your Information

We do not sell or rent your data. However, we may share it with:

Trusted third-party service providers (e.g., Wix for website hosting, Stripe/PayPal for payments, Royal Mail for deliveries).
Legal authorities if required to comply with UK law.

All third-party providers are required to keep your data secure and use it only for specified purposes.

5. Data Retention

We only keep your personal data for as long as necessary for:

Fulfilling your orders and subscription services.
Meeting legal or regulatory obligations.
Improving customer experience and support.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These help us:

Remember your preferences.
Analyse website performance.
Provide targeted offers.

You can manage or disable cookies in your browser settings.

7. Your Rights Under UK GDPR

You have the right to:
🔹 Access the personal data we hold about you.
🔹 Request corrections if your data is inaccurate.
🔹 Request deletion of your data (“right to be forgotten”).
🔹 Withdraw consent for marketing communications.

To exercise your rights, please email us at [Insert Contact Email].

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: